Overview
Business Internet Managed Services offer a variety of flexible solutions from simple setup to 24/7 support. These solutions help ensure that your business connectivity is streamlined and managed to fit your needs—so that you can focus on your core business.
Benefits
Scalability and flexibility
Get the latest technologies and solutions without huge upfront investments, so you can easily scale your IT resources according to your needs.
Boosted efficiency
Access expert IT support to resolve issues faster and reduce downtime, so you can focus on core business operations instead of IT management.
Simplicity
Leverage a suite of management options for devices to fit your exact business needs—all covered on one bill by one provider.
Affordability
Solutions available to help provide IT support, including unexpected repairs, in one predictable monthly cost.
Proactive help
Solutions available to offer peace of mind with end-to-end support and 24/7 network solution monitoring.
Give yourself peace of mind knowing that a dedicated team of Wireless Business Internet experts is available to you and your business 24/7, 365 days a year.
Priority access
Get expedited call routing to our team of Wireless Business Internet experts any time you need it.
24/7 customer support
Our team is standing by to help troubleshoot any issues and keep your network running smoothly.
Zero-touch solution
Simply add this feature to your account for instant access to priority support. No setup required.
Prioritized ticketing
Skip to the front of the line when you open a ticket through our Wireless Business Tracking System any time you log in to your My Business account.
Wireless Business Internet troubleshooting
Any issues, whether with the network or hardware, will be covered by access to the Priority Help Desk.
Account management
Go beyond troubleshooting with expedited support for all your general account needs.
Why Verizon
A proven network partner
30+
years managing customers’ complex networks worldwide
#1
America’s most reliable 5G network1
FAQs
Managed internet solutions include a suite of options, including services that ensure your internet service is set up correctly, helping to minimize downtime for your business. With Verizon as your partner, and Verizon as the network expert, we are here to support your business needs. With managed internet services, Verizon will handle device management while you get to focus on your business.
It’s easy to get started. New and existing customers can access the MyBusiness portal to add Business Internet Help Desk and Business Internet Priority Setup. Business Internet Priority Setup customers will have access to a dedicated support manager for 30 days after the initial setup. Priority Setup and Priority Help Desk are also available as add-ons when you purchase 5G and LTE Business Internet. If you need something more custom like Business Internet Professional Managed Service or Managed Business Internet Solution, you can get in touch with your Verizon account manager.