Equipment, Devices and Services
For in-depth troubleshooting and support information on the Verizon Internet Gateway - Business (FSNO21VA), please explore the following topics:
LED Indicators for Troubleshooting
LED
The led indicates the system and connection status.
| Front LED Mode | Status | LED Pattern |
|---|---|---|
| Boot up | System off | Off |
| System booting | Soft blink white | |
| Firmware update (FOTA) | Fast blink white | |
| Cellular signal (or after single-click pair button) | Passing signal | Solid white |
| No signal, cold SIM | Solid red | |
| No SIM card | Hard blink red | |
| Regular usage | Setup complete | 50% bright white |
| Wi-Fi disabled by user | Solid green | |
| Pairing | WPS pairing | Hard blink blue |
| Other | Factory reset | Fast blink yellow |
| Firmware error | Soft blink red |
Visit My Business Wireless for more device information and to manage your device remotely, such as configuring primary and secondary Wi-Fi or rebooting remotely.