Business Internet Welcome Kit

Welcome to Verizon Wireless Business Internet! We're excited to help you get started. Here you'll find what you need to make your setup fast and hassle-free.

Get started with your service

Identify your router below and use the links for easy setup.

Verizon Internet Gateway NCM1100E

Set-up video

Installation instructions

PDF user guide

Verizon Internet Gateway FSNO21VA

Set-up video

Installation instructions

PDF user guide

Using your own device?

If you have your own router, your SIM should already be activated. Follow your equipment manufacturer’s instructions.

Set up your My Business account

Unlock your onboarding experience at Verizon Business with this simple, secure setup process:

1

Link your service

2

Create your login

3

Secure your profile

Additional router support

Explore tools and services to help you make the most of your new Verizon Wireless Business Internet service. Learn more at Business Internet Managed Services. 

Placing your router

Use our interactive guide to help you learn more about where to place your router.

Learn more

Setting up your Verizon Gateway router

For a one-time fee, access Business Internet Priority Setup to help you get started with personalized services for your Verizon Gateway router, including equipment activation and remote, white-glove support.

Learn more

Managing your routers

View and manage your Verizon-provided Gateway routers in one place with the Verizon Business Internet Portal, accessible through your My Business account.

Learn more

Do more with Verizon Wireless Business Internet

My Verizon for Business App

Manage your account, pay your bill and get help with your service on the go.

Whole Office Management

With everything else that businesses have on their plates, technology services shouldn’t be one of them. Verizon’s Whole Office Management offers a comprehensive, business-grade IT management and support solution.

Learn more

Technical
support

For more help with your service, call the Verizon Business and Customer Operations team at 800-922-0204.

Public Static 
IP Address

Reserve a Public Static IP address per plan and make it easier to configure public-facing devices with a unique IP address that stays constant over time.

Verizon Mobile Private Network

Connect your devices to your organization’s network and help keep important company data isolated from the public internet.

Learn more

Verizon Business Internet Security

Add this to your wireless internet plan to 
get prompt, powerful cybersecurity protection 
for your company without installation or 
IT support.

Learn more

FAQs

A fast and scalable wireless connectivity solution that leverages the speed and capacity of Verizon’s award winning network. It’s also known as “wireless business internet.” There are two different options in the Verizon Portfolio:


There are some differences in speeds between the two solutions, as well as the qualification process.
Based on the plan selected, 5G Business Internet download speeds include the following:

  • 5G Business Internet: Up to 100 Mbps, 200 Mbps or 400 Mbps
  • LTE Business Internet: Up to 25 Mbps or 50 Mbps

Plans and speed tiers are subject to availability in select areas. Self-setup and professional installation options are available, and may vary depending on location. In addition, speeds can vary based upon network congestion and reflect maximum download speeds. See your Verizon Sales Representative for details.

  • Easy to set up and activate
  • Professional or simple self-setup options are available in select markets and may vary depending on location and speed tier selected.
  • Use Verizon-provided equipment or one of many compatible devices (You can check to see whether your device is compatible during purchase).
  • Connection is suitable as either Primary or a Business continuity (backup) internet solution.
  • Strong, built-in network security controls, like authentication.
  • Platform for advanced features and new organizational outcomes
  • From a trusted business partner with award-winning network performance.

If you want to learn more about Business Internet and how it can benefit your business, read here:

Yes, all connections require devices with a LTE or 5G chipset. We offer both professional installation (a plug-and-play (self-setup) solutions for Business Internet), or alternatively, customers may bring their own compatible device, all three scenarios are dependent on availability in select markets and speed tiers.