Account Maintenance and Management
Return Policy
You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 may apply to the return or exchange of a wireless device.
You may exchange your device one time. For “Buy One, Get One” or similar offers, if you’re only returning the “Buy” device, you must pay for the “Get” device. If only returning the “Get” device, no action is needed for the “Buy” device.