Account Maintenance and Management

You can add or manage international features for your business lines through the My Business wireless portal.

Accessing International Settings

1. Login to My Business Wireless.
2. From the Main Menu, navigate to: Manage > Plans > International Plans.
3. Select the line(s) you wish to manage by clicking the checkbox next to the specific mobile number(s).
4. Click Continue.

Managing Single Line

If you are updating a single device, you will experience one of the following two workflows depending on your plan eligibility:

Option A: Guided Selection

• Choose Category: Select either International Travel (using your phone abroad) or International Calling (calling abroad from the U.S.).
• For International Calling: Select your desired features from the dedicated tab.
• For International Travel: Search for your destination(s) and click Next.
  • Choose your travel start and end dates and click Next.
  • Pick your preferred plan. If choosing a Monthly Plan, select your start date and toggle Auto-renew if you want the plan to repeat every month.

Option B: Feature Card Selection

• Navigate to the International Travel tab.
• Use the Add or Remove buttons on the specific feature cards.
• Click Feature Changes to view the estimated cost for your selections.

Managing Multiple Lines

For efficiency, you can apply changes to several lines simultaneously:

1. Navigate to the International Travel tab.
2. Click the Select CTA on the desired feature card to open the slide-out management menu.
3. Toggle lines on/off to include or exclude them from the specific feature change.
4. Click Confirm to save your selection for those lines.
5. View the estimated cost by clicking on Feature Changes.

Review and Submit

Before finalizing, ensure all details are correct:

• On the Review and Submit page, check your selected features and the total cost estimates.
• Choose when you want these changes to take effect.
• Notifications (Optional): Click Add another email address to send order confirmations to additional team members. The administrator's approval email will be displayed if required.
• Click Submit to complete your request.